Terms of Use

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Welcome to Aligning! These Terms of Use (“Terms”) govern your use of our website ( alignwithus.com ), online services, content, client portals, Aligning Academy, and any other digital experiences we provide (collectively, the “Services”).

By using our Services, you agree to these Terms. If you don’t agree, please do not use the Services.

1. Use of Services

You agree to use the Services only for lawful purposes and in a way that doesn’t infringe on the rights of others. You’re responsible for all activity under your account and for maintaining the confidentiality of your login information.

2. Intellectual Property

All content, including video, text, graphics, logos, downloads, and course materials, is the property of Aligning LLC or its partners, and is protected by copyright and trademark laws. You may not reproduce, distribute, or publicly display any content without our permission.

3. Course & Membership Access

If you register for Aligning Academy or any gated content:

  • Access is limited to you and may not be shared.

  • We reserve the right to revoke access if we detect misuse or unauthorized distribution.

  • Free trials or introductory access may be revoked or changed at any time.

4. Payment & Refunds

For any paid services or subscriptions:

  • All fees are stated in USD and are non-refundable unless otherwise stated in writing.

  • You are responsible for canceling any recurring subscriptions before the next billing cycle.

  • Aligning reserves the right to change prices or discontinue offerings with notice.

5. User Conduct

You agree not to:

  • Use the Services to post or transmit unlawful, harassing, or harmful content.

  • Attempt to access systems or data you are not authorized to use.

  • Introduce malware or disrupt service functionality.

6. Third-Party Services

We may integrate or link to third-party platforms, such as scheduling apps, CRM tools, or video services. We are not responsible for their content, policies, or practices. Please review their terms separately.

7. Disclaimers

Our content is for informational and educational purposes only and does not constitute legal, financial, or professional advice. We make no guarantees regarding outcomes from using our tools, training, or services.

8. Limitation of Liability

Aligning LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Services. In all cases, our maximum liability shall not exceed the amount paid by you (if any) in the last 12 months.

If you reside in a U.S. state with privacy laws (such as California, Virginia, or Colorado), you may have additional rights, including:

9. Changes to These Terms

We may update these Terms at any time. If we do, we’ll revise the “Last Updated” date at the top. Your continued use of the Services after any changes means you accept the new Terms.

10. Contact

For questions about these Terms, please contact us at:

Aligning LLC

New Haven, CT

  • Digital Advertising Alliance

Terms of Use


Terms of Use | Last updated: September 22, 2026

5 min to read ✭

Effective date: September 22, 2026

Last updated: September 22, 2026

These Terms govern your use of alignwithus.com and services provided by Aligning LLC, including Aligning CRM and automation, marketing, strategy, consulting, and video and creative production (collectively, the “Services”). A proposal, order, checkout page, or signed service agreement may add terms for a specific purchase; the more specific accepted agreement controls if it conflicts with these website Terms.

By using the Services, you agree to these Terms and any applicable order or service agreement. If you do not agree, do not use the Services.

1. Accounts & Aligning CRM

Keep your account information accurate and protect your login credentials. You are responsible for the users you authorize, the permissions you grant, and activity under your account. The Aligning CRM is provided according to the plan and features shown when you enroll or in your accepted order; features may change or depend on third-party providers, and uninterrupted availability is not guaranteed.

2. Professional & Creative Services

The scope, deliverables, timeline, fees, payment schedule, revision rounds, and cancellation terms for marketing, advertising, strategy, consulting, video, photography, design, and other creative work are set out in the accepted proposal, order, or statement of work. You agree to provide timely information, materials, access, and approvals, and to ensure you have the rights needed for materials you supply. Unless an accepted written agreement expressly says otherwise, we do not promise a particular marketing, audience, lead, or revenue outcome.

3. Customer Responsibilities

You are responsible for:

  • Provide accurate account information and give access only to people you authorize.

  • Give people whose data you enter into or connect to the CRM appropriate notices and obtain permissions required for your use.

  • Use messaging and marketing tools lawfully, honor opt-outs, and do not send deceptive, unlawful, or unsolicited communications.

4. Trials, Pricing, Billing & Cancellation

Trial length, plan, payment method, price, renewal, and cancellation details are those clearly disclosed in the signup or checkout flow or accepted order before purchase. A paid or recurring charge will be made only as disclosed and authorized. Project-service fees and timing are set by your accepted proposal, invoice, or statement of work.

  • Any trial-to-paid conversion and recurring charge must be disclosed in the applicable signup or checkout before enrollment.

  • Use the cancellation instructions stated in your plan or order to stop future renewals. Cancellation does not eliminate fees already due or work already performed.

  • Deposits, cancellations, and refunds for project services follow the accepted proposal or order and applicable law.

5. Text Messaging & A2P Compliance

For text messages from Aligning, the following applies when you separately opt in:

  • Message frequency varies, and message and data rates may apply.

  • Reply STOP to opt out or HELP for help. Consent to marketing texts is not a condition of submitting an inquiry or purchasing a service; marketing and service texts are separate choices where offered.

  • When you use the Aligning CRM to message your own contacts, you are responsible for required consent and records, sender identification, honoring opt-outs, and compliance with applicable laws and carrier and messaging-provider rules. Aligning’s brand or campaign approval does not establish consent for your contacts or necessarily cover messages sent under your business’s brand; additional registration may be required.

6. Intellectual Property

Each party retains rights to materials it owned or developed independently of a project. Ownership or license rights for project deliverables, raw footage, working files, licensed stock, and third-party materials are governed by the accepted proposal or statement of work. Payment does not transfer rights that are not expressly granted. You permit Aligning to use materials you provide only as reasonably necessary to perform the agreed services.

7. Third-Party Services & Availability

Some CRM, payment, hosting, email, text messaging, social media, analytics, and advertising features rely on third-party providers, platforms, networks, or carriers. Their terms and privacy practices may also apply. Outages, policy changes, or restrictions outside Aligning’s control may affect service availability or message delivery.

8. Disclaimers

Website materials and general information are provided for informational purposes and are not legal, accounting, financial, or professional advice. Services depend on the agreed scope. We do not guarantee uninterrupted access or specific marketing, audience, lead, fundraising, or revenue results unless an accepted written agreement expressly promises them. Nothing in these Terms disclaims a warranty or right that cannot legally be disclaimed.

9. Limitation of Liability

To the extent permitted by law, neither party is liable under these website Terms for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits or revenue. This does not limit liability that cannot lawfully be limited. Any additional cap, exceptions, or remedies for paid services must be set out in the applicable accepted service agreement.

10. Changes & Contact

We may update these Terms and revise the date above. Changes apply prospectively and do not retroactively alter a signed project agreement unless agreed. For questions, contact:

Aligning LLC

157 Church St, Fl 19, New Haven, CT 06510, United States | (888) 204-9735

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© 2026 ALIGNING | All Rights Reserved